Printing issues with a printer might occur at any time. You will undoubtedly have problems with this issue if you are pressed for time.
How can I fix the printer’s inability to print? How to Tekno will go over everything in detail in this essay.
The printer may not be able to print for a number of reasons, such as that it is offline, the print queue isn’t working properly, or there is an issue with the printer driver. To resolve this issue, take the following actions:
1. Check If the Printer is Offline
devices Printer are usually connected to the computer CPU using a USB port. process The failure of the printing may be caused by a problem with the USB port or USB cable. If there is an error in the USB port or cable, the printer can enter Offline Printer mode.
Steps that can be taken if this happens is to uncheck Use the Printer option Offline in the printer window .
If this method still doesn’t work, it means there is a problem with the communication system between the printer and the printer computer . There are several problems that cause the printer to go offline, including:
-
Problem with USB Port.
-
USB cable problem.
-
Problem with virtual USB port.
2. Check for problems on the Print Queue
Another reason why the printer cannot print is because there is a problem with the print equeue. When you look at the print equeue window, you will see a queue of documents that want to be printed, but the printer is not responding . To overcome this, you can do one of the following two ways:
1. Deleting Documents Manually
The first way is to try manually deleting the document queue in the print queue window . To bring up the print queue window , double-click the printer icon on the computer taskbar, or you can also do this via the search option, then look for the Printer and Faxes menu.
Setelah jendela print queue muncul, akan muncul beberapa kolom. Untuk menghapus dokumen dari daftar antrean cukup klik kanan dokumen tersebut dan pilih cancel.
2. Deleting files in the C:WINDOWS\system32\spool\PRINTERS folder
If the first method doesn’t work, you can also delete documents in the print queue via the spool folder . You can find this folder in WindowsSystem32 .
To do this, of course the account you use must have village privileges as Administrator . Here’s how to delete these files:
-
Click Start , then click Control Panel.
-
Select Administrative tools and click Service .
-
Next, look for the service Print Spooler option , then right click and select Stop .
-
After that, open the C:\Windows\System32\spool\PRINTERS folder .
-
Delete all files in the PRINTERS folder .
-
Then, go back to the Windows Services window and right-click on Print Spooler .
-
Select the Start option. After the files in the C:\Windows\System32\spool\PRINTERS folder are deleted and the Print Spooler service is active, you can start printing documents again.
3. Close atau Disconnect Session
Especially for printers that are used together ( sharing ), this often happens problem when the user sends a document to the printer . Usually when we look at the Printer and Faxes window, status the printer will show the information Unable to Connect. To resolve this, follow these steps:
-
Open the Computer Management window .
-
Right-click the My Computer icon , then click Manage .
-
Expand System Tools , lalu expand Shared Folder.
-
After that, click Sessions .
-
In the right window you will see a list of users connected to the computer.
-
The easiest way to solve the problem is to block all users , then select the Close Session or Disconnect All Session option.
-
After that, try again the user who previously failed to see the printer status in the Printer and Faxes window. If the status changes to Ready , it means that the sharing printer can be used to print again.